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Due to the Amazon restrictions, delays in Amazon FBA order pickups and COVID restrictions, there is currently additional wait times for FBA and shipment receiving.

    Not sure what to do next? Start with one of our simple Launch Guides:


      • Popular Articles

      • Amazon FBA Replenishment Order Guide

        Create a Small Parcel Delivery (SPD) with an Amazon partner carrier (UPS) Step 1: Create the shipping plan on Amazon Create the shipping plan you want to send to Amazon.   Choose SPD with Amazon partner carrier. Choose a pick up date of the next ...
      • Enter Orders in the WMS

        NOTE: The first time you do this, you will need to enter some user information for yourself. This only needs to be done upon entering your first order. Step 1: Access the Enter Orders Page From the left main menu of your WMS, click   Step 2: Enter ...
      • How Do I Submit a Ticket?

        Step 1: Determine if a Ticket is Required Many answers are in our Knowledge Base. Visit the Knowledge Base Page or search for keywords to find articles related to your question. If you are starting an FBA, make sure you have all the required ...
      • Submit an Order Cancelation Request

        Please note that 3PLWINNER pulls orders frequently throughout the day for immediate shipment. There is a point in the process where it is too late to pull the order off the line so orders entered in error or with other issues should be requested to ...
      • Update/Remove an Expected Arrival in the WMS

        This article relates to updating or removing an expected arrival in the Record Expected Arrivals screen. To update/remove an Expected Arrival using the Expected Arrival screen in the WMS: 1. Log into the WMS. In the left main menu, click   2. In the ...